IMPORTANT: If you are an Existing Customer, please use the Existing customer contact form.

For purpose of Data Protection & ability to locate your files
Existing Customers need to provide respective Customer reference and further identification
otherwise we may not be able to locate your details and handle your requests appropriately.
The Existing Customer contact form is on a part of our website that is 256-bit high grade encrypted
ensuring that any sensitive information you send is kept safe to the maximum of ability online.

Contact us.. Customer contact

If you have a question about your policy or would like more information about the services we offer then you can submit a contact form and we will reply to your request via email.

Direct email to - Required field.

Important! - This will ensure that your email is directed to the correct department who is best equipped to deal with your enquiry.

Help

Your email address

This must be a valid email address. If you cannot provide one, please abort this contact method and phone customer services on 01302 554 015 Open Mon - Fri 9am-5:30pm, Sat 9am-5:30pm, Sun 10am-4pm.

Daytime Phone Number

Please enter only numbers without symbols (dashes, brackets etc.) If there are specific times that we can or cannot contact you, please indicate this in the enquiry details field below.

Other Phone

You can provide an alternative phone number such as a mobile number here.

Message and human verification

Enquiry Details

Please provide as much detail as you can so we can deal with your request efficiently.

Security Image
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Enter Image Code : Human Verification

Just checking that this form is being submitted by a human, not a web based program. This is a necessary part of our security.

If you have difficulty reading the image please either re-load the image, or play the characters in audio.

Form submission errors will be shown here:


*** Indicates Required fields. The form will not send your enquiry unless these details are complete.


Making a change to
your policy?


If you need to make a change to your policy, please do not use this contact form.

You can find the relevant online request forms in the Existing Customer area listed under the ‘Make Policy Changes’ menu. 

Using the correct form will provide us with the complete information we need to deal with your request quickly.

Sales:
01302 554 012Open Mon - Thurs 9am-8pm, Fri & Sat 9am-5.30pm, Sun - 10am-4pm

Administration:
01302 554 015Open Mon - Fri 9am-5:30pm, Sat 9am-5:30pm, Sun 10am-4pm

Claims:
0845 344 0199

Head Office:
One Call Insurance Services Ltd.
First Point, Balby Carr Bank, Doncaster, South Yorkshire DN4 5JQ.


Complaints:
If you have a complaint please do not use this form. Please go to our complaints procedure.

One Call Insurance
One Call 01302 554 012
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Mobile friendly website version available One Call Insurance Services Limited | Sales: 01302 554 012 Open Mon - Thurs 9am-8pm, Fri & Sat 9am-5.30pm, Sun - 10am-4pm

One Call Insurance Services Limited - Registered Office: First Point, Balby Carr Bank, Doncaster, South Yorkshire DN4 5JQ. Authorised and regulated by the Financial Services Authority for general insurance business.
Registered in England Company No: 4693196. FSA Reg: 302961. Fax: 0844 443 2580.


© Copyright 2011 One Call Insurance Services Limited - All Rights Reserved.