One Call is committed to giving excellent service to all our customers but we recognise that things occasionally do go wrong.
We take all complaints we receive seriously and aim to resolve all of our customers' problems promptly and fairly.
For details of our Complaints Procedure and how to contact us by telephone please visit our Complaints Procedure Page.
Or, Alternatively you can fill your contact details in below and details of your complaint and our Complaint Handling Manager will either deal with your complaint with you in accordance with STEP 3 of our Complaints Handling Procedure or direct your complaint to the relevant step of our Complaints Handling Procedure where you will be contacted the next working day.
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