One Call detects fraudulent activity

Insurance fraud is a criminal act but unfortunately it is becoming increasingly common. This means that insurance companies are having to change the way in which they deal with customers in order to detect those policies that may have been set up with the purpose of making fraudulent claims.

Because the amount of claims being fraudulently made has increased significantly over recent years, the cost of insurance for law abiding people is on the rise. The Insurance Fraud Bureau reported that undetected general insurance claims fraud totals £1.9billion a year, this adds a whopping £44 to the annual cost of insurance per policy holder, each year.

This means is that honest customers lose out.

At One Call Insurance we are committed to identify fraud where ever it is committed and will take action to make sure that no fraudster can benefit from their actions. By stamping out fraud we can make sure that any money saved is passed on to our customers through lower premiums.

FRAUDSTERS WARNING - If you are thinking about committing fraud – don’t buy a policy from One Call!

See below for examples of fraudulent claims and how we at One Call detected them:

1. Collision between policy holder and a claimant

Insurance fraud is resulting in increased premiums

Despite Mr A being at fault for the accident which had caused damage to his own vehicle, he informed us that he did not want to make a claim for his car. Our claims handler, after talking to both Mr A and Mr X suspected that they did indeed know each other which prompted us to investigate their cases.

Early on in our investigations we discovered that Mr X’s vehicle was not owned by him, it was located on a local garage forecourt and was for sale, at the time of the accident. The car was also advertised on a number of internet sites and we believe that the fraudsters took the vehicle details from these sites to aid the fabrication of the claim.

We attempted contact with the policy holder of the vehicle in order to inspect the damage however, despite repeated attempts we were unable to make contact with him.
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