Lines are open 8am to 8pm, 7 days a week
Try to give the following details when you call:
You must stop if you are involved in any incident involving an injury to any person or certain animals, or if other vehicles or roadside property are damaged. If you own the vehicle involved, you must give your name, address and insurance details to anyone who has a good reason for asking. If you do not own the vehicle, you must give the owner’s name, their address and the registration number of the vehicle.
If there is an injury or you do not give your details to anyone at the scene of the accident, you must report the incident to the police within 24 hours and present a copy of your Certificate of Motor Insurance within 5 days.
In the event of an accident or loss, your vehicle may be deemed uneconomical to repair and will therefore be deemed a total loss. In these cases it is necessary to offer a transfer of insurance onto another car should this meet the insurers criteria.