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Existing Customers

On our existing customer pages, you can;
• Make changes to your policy,
• Make an enquiry,
• Upload your documents,
• Find details on how to make a claim,
• View your cover and policy wording, much much more.

Existing Customers

Your Questions

Welcome to our frequently asked questions section

We try to answer some of the most popular questions around car and home insurance. Amongst other things these include questions on our Claims Procedure, what documents you need to send us, and how to make payments.

If you can't find the answer to your question here, please contact customer services:

Click here to chat with one of our customer service representatives

Call us on 01302 554 015




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No claims bonus


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