About our online security and cookies

We are committed to making your information secure

In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our website is protected by Class 2 Premium EV SSL security with high grade 256-bit encryption. This certificate:

  • Ensures the identity of a remote computer.
  • Proves your identity to a remote computer.
  • Protects e-mail messages.
  • Ensures software came from software publisher.
  • Protects software from alteration after publication.
  • All issuance policies.

Secure Image Where we collect transaction information, we only use services that are compliant with the PCI Data Security Standard. These standards apply to all organisations that store, process or transmit cardholder data. We do not store card holder data where it is not needed, and we do everything to ensure the safety of your data.

Cookies on our website

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Cookies are information packets sent by web servers to web browsers, and stored by the web browsers.

The information is then sent back to the server each time the browser requests a page from the server. This enables web servers to identify and track web browsers.

There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

Refusing cookies

Most browsers allow you to refuse to accept cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This will prevent you from taking full advantage of the website.

Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.

Firefox you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

Blocking cookies will alter the usability of our website. You'll also be unable to get a quote if cookies are turned off.

Go to www.allaboutcookies.org to find out more about website cookies.

The Cookies we use

Onecalldirect cookie: PHPSESSID. This cookie is essential to be able to collect your information on our quote and contact forms.

This cookie expires when you close your browser.

Google cookies: _utma, _utmb, _utmc, _utmz.

The cookie is used to collect information about how visitors use our site and we use the information to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come from and the pages they visit. Read Googles Privacy overview. To opt out of being tracked by Google Analytics across all websites you can install the Google Analytics Opt-out Browser Add-on.


Very pleased with the service provided by JR7 and would be happy to recommend One Call Insurance to others.

Carol from Saddleworth
5 stars5 stars5 stars5 stars5 stars

The service I received was very good the agent SP5 informed me of things I had not thought of which saved me money, Docs were received imediately so all up and running

R Harris from Nottingham
5 stars5 stars5 stars5 stars5 stars

Excellent customer service by LB6, very quick and easy to deal with, thank you

Paula from Bolton
5 stars5 stars5 stars5 stars5 stars

I had cancelled my AA breakdown due to very high cost, so I phoned to check If I had breakdown cover and a very helpful person said yes I had, so all ok, he asked If I wanted to have the gold cover and the price was really good so I decided to take that out. The gentleman I spoke to who was very helpful, I was very happy with his help

Anne from Sheffield
4 stars4 stars4 stars4 stars

Very cheap, easy to set up ,and helpful when I wiped my documents of iPad would recommend them without any worry's

James from Leeds
5 stars5 stars5 stars5 stars5 stars

I got some quotes from moneysupermarket and comparethemarket (simples!) and although One Call weren't the cheapest they included free breakdown cover included so I decided to go with them.

Lucy from Barnsley
4.5 stars4.5 stars4.5 stars4.5 stars

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One Call Insurance Services Limited - Registered Office: First Point, Balby Carr Bank, Doncaster, South Yorkshire DN4 5JQ.

Authorised and regulated by the Financial Conduct Authority for general insurance business.

Registered in England Company Number: 4693136.
FCA Reg: 302961.

© Copyright One Call Insurance Services Limited - All Rights Reserved.