Great customer service from the advisor. If I do need to ring for a claim I hope the service continues to be as good as it started. This is my second year with One Call Direct, so far so good.
Ben from Sheffield
Excellent service from the customer advisor, very polite and helpful.
Sarah from Leeds
I spoke with kb6 for the renewal of my home insurance she was polite and very professional a credit to one call insurance
Diane from Doncaster
As a new policy holder with one call, I will gladly say that from the on-set your approach had been without ambiguity and of which I'm personally grateful. The advisor has also been fantastic in relating to me in my capacity as a new policy holder, please do keep it up.
Jake from Manchester
Excellent service from start to finish, staff are polite, friendly , courteous and professional. The insurance quote was very good which includes , breakdown , no claims and legal protection. Documents sent out immediately by secure email, would definitely recommend.
Michael from Pevensey
A couple of days after taking new car policy it was necessary to change the start date. Spoke again with Jess (JR7) who was helpful and efficient, as previously. And I wasn't charged for the change!
Anthony from Manchester