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ONE CALL INSURE IT ALL

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Useful information about using our website

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern One Call Insurance Limited's relationship with you in relation to this website or any associated URLs or any correspondence by e-mail between One Call and you.

If you do not accept the following terms and conditions, you should leave this website. If you continue to use the website we recommend that you familiarise yourself with our privacy policy.

Please note that certain insurance products and other services marketed and sold through this website will be subject to additional terms and conditions that you would need to familiarise yourself with before any purchase.

One Call Insurance Services Limited

The term 'One Call' or 'One Call Insurance' or 'us' or 'we' refers to the owner of the website whose registered office is First Point, Balby Carr Bank, Doncaster, South Yorkshire DN4 5JQ. Our company registration number is 0469313, Registered in England. The term 'you' refers to the user or viewer of our website.

One Call is authorised and regulated by the Financial Conduct Authority for General Insurance Business No.302691

Mistakes and Omissions

One Call tries to correct mistakes on our website as soon as we encounter them. One Call always makes sure that all advertising, wherever it appears, is legal, decent, honest and truthful. Despite this there may be exceptional circumstances that would cause an incorrect price or product service to be displayed on our website. In this event we reserve the right to cancel any contract, insurance or otherwise, we may have agreed with you. This will always be without any liability to you and we will always ensure that a full refund is offered.

We work hard to ensure that the site is accurate and maintained to reflect our current positions and policies, however all warranties (expressed or implied through statute) and all liability to you in respect of this site, are excluded to the fullest extent permitted by the law.

This does not affect your statutory rights for any products or services purchased through One Call's website.

If any provision in these terms and conditions shall be found by any court or administrative body of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be deemed deleted and will not affect the validity or enforceability of the remaining provisions.

Legal Jurisdiction

The conditions of website use shall be governed by English law and the Courts of England and Wales unless both parties expressly agree otherwise.

Duty of Disclosure

Any quotation made through this website is based entirely on the information that you give to us. It is your responsibility to make sure that the information given is accurate at the time of disclosure. If the information is found to be subsequently inaccurate or becomes inaccurate you have a duty to inform us of any such changes or incorrect information as soon as you become aware about it.

Fair Treatment Policy

Complaints handling procedure.

Terms and Conditions of Products and Services

It is important to be aware that One Call retain the right to accept or reject any request to buy the products or services, and any purchase will be subject to the terms and conditions of that product or service.

The information on this site may not contain the full or total description of all terms and conditions relating to our products and services. Complete details will always be included in your other policy documents.

Links to Third Parties

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).


I found Leyla was very helpful and explained things very well. Thank you Leyla.

Maureen from Telford
4 stars4 stars4 stars4 stars

Excellent customer service by LB6, very quick and easy to deal with, thank you

Paula from Bolton
5 stars5 stars5 stars5 stars5 stars

As a new policy holder with one call, I will gladly say that from the on-set your approach had been without ambiguity and of which I'm personally grateful. The advisor has also been fantastic in relating to me in my capacity as a new policy holder, please do keep it up.

Jake from Manchester
5 stars5 stars5 stars5 stars5 stars

I asked for a copy of my insurance and the next morning it was in my inbox, great service.

Rob from Doncaster
4.5 stars4.5 stars4.5 stars4.5 stars

I searched for a long time for car insurance for my car and One Call direct came up best on gocompare.

Mary from Derby
5 stars5 stars5 stars5 stars5 stars

Great customer service from the advisor. If I do need to ring for a claim I hope the service continues to be as good as it started. This is my second year with One Call Direct, so far so good.

Ben from Sheffield
5 stars5 stars5 stars5 stars5 stars

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One Call Insurance Services Limited - Registered Office: First Point, Balby Carr Bank, Doncaster, South Yorkshire DN4 5JQ.

Authorised and regulated by the Financial Conduct Authority for general insurance business.

Registered in England Company Number: 4693136.
FCA Reg: 302961.

© Copyright One Call Insurance Services Limited - All Rights Reserved.